COVID-19
- Where can I find out more about COVID-19?
- What is the future travel credit process and how does it work?
- What is the value of my future travel credit and what can it be used towards?
- Can my future travel credit be used to make purchases on board the aircraft or in destination?
- Are future travel credits transferrable?
- I was originally booked on a cruise and received a future cruise credit – can this be redeemed for any travel?
- Do I have to use my future travel credit at the same hotel and destination?
- What happens if I don’t use the full amount of my future travel credit?
- What happens if the amount of my new vacation is greater than the amount of my future travel credit?
- Can I use my future travel credit to make a deposit?
- Can my future travel credit be used towards a group booking?
- I paid a $100 administration fee to change my travel. Can I get the fee refunded?
- I purchased the Worry Free Cancellation Waiver – will I receive a refund?
- Does Sunwing offer any insurance to cover me during my vacation?
- Will I be required to have my temperature checked before travelling?
- Am I required to wear a face mask while travelling or is it optional?
- I’m not showing any symptoms of COVID-19. Do I still have to wear a face mask?
- Can I purchase a face mask at the airport?
- What is considered an acceptable form of non-medical face mask?
- Is there anything I need to do before I head out on my vacation?
- How can I check if I was seated close to someone on my flight who tested positive for COVID-19
- Am I required to purchase local health insurance for the country I am visiting?
- Are there any travel restrictions within the country I am visiting?
- Are there any curfews in place within the country I am visiting?
- What is my hotel doing to protect me against the COVID-19 virus?
- What about my local transfers? Have any extra precautions been put in place to protect me against the COVID-19 virus?
- Will local excursions be operating in the destination I am visiting?