COVID-19
- Can you tell me if I have the correct proof of vaccination in order to travel?
- How do I know if I qualify as fully vaccinated?
- I believe I qualify for a religious exemption from the mandatory vaccine requirement to travel by air. What do I need in order to provide to ensure I can travel?
- I have a medical condition. Am I exempt from the mandatory vaccine requirement to travel by air?
- I am booked as part of a group. We earned free travel because we met the minimum booking requirement. If some of my group decide to cancel because they will not meet the mandatory vaccine requirement, will we forfeit our group travel concession?
- I am booked to travel and I am sharing a double room. My travelling companion is not vaccinated and will need to cancel. Do I have to pay a single supplement surcharge?
- I have a travel voucher (or travel credit) that I can no longer use as I will not have the necessary vaccination status to travel. Can I get a refund or transfer my voucher (credit)?
- Can I change my date of travel to next year in case the mandatory vaccination requirement is lifted?
- I no longer want to travel as I do not intend to have the mandatory vaccination as required. Can I get a refund?
- When will the mandatory vaccination to travel by air be lifted?
- Do I need to provide proof of vaccination at the time of booking?
- What is the mandatory vaccination requirement coming into effect on October 30th?
- Where can I find out more about COVID-19?
- Does Sunwing offer any COVID-19 insurance to cover me during my vacation?
- Am I required to wear a face mask while travelling through the airport or on board the aircraft?
- Is there an obligation to wear a mask at the airport or on board my flight, even if travelling from a province/territory where this requirement has been lifted?
- Am I required to wear a face mask while travelling or is it optional?
- Can I purchase a face mask at the airport?
- What is considered an acceptable form of non-medical face mask?
- Is there anything I need to do before I head out on my vacation?
- What do I need to do prior to boarding my flight to Canada?
- What happens if I don’t get my COVID-19 test result before my return flight to Canada?
- Are unvaccinated children or dependents still required to quarantine if they are travelling with fully vaccinated adults who are eligible to enter Canada? If so, for how long?
- What should I do if I test positive for COVID-19 in destination?
- What COVID-19 tests are acceptable for entry into Canada?
- What is the definition of a fully vaccinated passenger?
- How will travellers provide confirmation of vaccination?
- Who is required to take an arrival test upon arrival to Canada?
- Do I need to be fully vaccinated to board an aircraft departing from a Canadian airport?
- What are the accepted reasons for an exception due to medical inability to be vaccinated?