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Lost Items

Lost Or Damaged Items

  • Who do I contact regarding a lost item on my flight?
  • My baggage was delayed. How do I make a claim?
  • My baggage was damaged. How do I make a claim?
  • Who do I contact regarding an item left at my hotel, in destination or on-board the aircraft?
  • Upon returning home, I noticed items missing from my suitcase. What should I do?

Insurance Claims

  • I am trying to submit a claim with my third-party insurance provider and require documentation to substantiate my claim. Is it possible to get an insurance letter from Sunwing?
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