Yes, claims for flight disruption compensation must be submitted to the airline within 365 days of the flight’s arrival date. You may submit your claim through our website as soon as 24 hours after your flight’s arrival time.
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- Canada’s new air regulations state I am entitled to compensation for flight disruptions; how do I make a claim?
- I need more information about my rights as an air traveller. Where do I go for information?
- My flight was delayed but I did not fly with Sunwing Airlines. How do I make a claim?
- If I purchase a seat on another carrier as a result of a delay with Sunwing, will you refund me the cost that ticket?
- Am I entitled to free advanced seat selection if I travel with children under the age of 14?
- I travelled with my children under the age of 14 but we were not seated together. Am I entitled to compensation?
- I made a claim on your website and it was denied. I don’t agree with your decision. What is my next course of action?
- My flight was delayed, and I have been provided with two options, a cash refund or travel voucher. What are the terms and conditions if I accept a voucher?
- What is considered a flight delay within the airline’s control?
- Is there a deadline to claim flight delay compensation?