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Am I required to wear a face mask while travelling or is it optional?

Wearing non-medical face masks is mandatory for air travellers as per guidelines established by Transport Canada and the Canadian Air Transport Security Authority (CATSA). Anyone who does not wear a face mask will be denied boarding. There are certain exceptions for infants (under two years old), individuals with disabilities, and those who can provide a medical certificate certifying that they are unable to wear a face mask for a medical reason. Children between the ages of two and five years are required to wear a non-medical mask or face covering at the time of boarding, during flight, and while disembarking, so long as the child is able to tolerate it. Children in this age bracket (or their parents/guardian) must be able to demonstrate they have a mask in their possession when boarding the plane, even if the child is not able to tolerate wearing the non-medical mask or face covering at that time. There are certain exceptions for children under the age of five years and individuals with disabilities, for more information please visit this link and the Government of Canada website.  Sunwing will not be responsible for and will not assume any expense in the event that you are denied boarding. Not wearing a mask could result in a financial penalty of up to $5,000.00.

Removable masks/face coverings SHOULD:

Removable masks/face coverings SHOULD NOT:
  • Be made of at least 3 layers*: 2 layers should be made of tightly-woven fabric (such as cotton or linen) and between these layers should be a layer of a filter-type fabric
  • Cover the mouth, nose, and chin completely and comfortably (without big gaps)
  • Allow for easy breathing
  • Fit securely to the head with ties or ear loops (masks covering a person’s beard or secured around a headwear (e.g. turban) are also considered acceptable)
  • Be comfortable and not require frequent adjustments
  • Be changed as soon as possible if damp or dirty
  • Maintain its shape after machine washing and drying
  • Be placed on children younger than 2 years old
  • Be placed on anyone who is unconscious
  • Be placed on anyone unable to remove them without assistance
  • Be placed on anyone with a medical certificate indicating they should not wear a mask
  • Be made exclusively of plastic sheeting, lace or mesh, or materials that easily fall apart (e.g., tissues)
  • Be shared with others
  • Impair vision or interfere with tasks

The country you are visiting may also require that you wear a face mask on arrival at their airport, as well as in public spaces, including at your hotel.  Please ensure you are familiar with the restrictions imposed by the local authorities at your destination and at your hotel before travelling.