Your request may not have met our minimum room or seat availability requirements, or you may have selected a product, route, departure date or duration that we do not offer group travel rates for. Don’t worry, our Group Sales Team has received your request and will respond with alternative options. Our hours of operation are Monday to Friday, 9 a.m. to 8 p.m. EST. In Quebec, our business hours are Monday to Friday, from 9 a.m. to 5 p.m. EST.