Our Sunwing Representatives are based locally to offer assistance and liaise with our suppliers to resolve any issues you may encounter during your stay. Please contact them with any questions and bring concerns to their attention immediately. Their goal is to ensure your holiday is an enjoyable one. Sunwing Representatives are available for emergency situations 24 hours a day, 7 days a week. If travelling to the U.S. or within Canada, please contact us toll-free at 1-877-786-9464 Mon.-Fri. 8:30 am to 9:00 pm, Sat-Sun 8:00am to 8:00pm (all times shown are either Eastern Standard Time or Eastern Daylight Savings Time).