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Where can I find out more about COVID-19?
What is the future travel credit process and how does it work?
What is the value of my future travel credit and what can it be used towards?
Can my future travel credit be used to make purchases on board the aircraft or in destination?
Are future travel credits transferrable?
I was originally booked on a cruise and received a future cruise credit – can this be redeemed for any travel?
Do I have to use my future travel credit at the same hotel and destination?
What happens if I don’t use the full amount of my future travel credit?
What happens if the amount of my new vacation is greater than the amount of my future travel credit?
Can I use my future travel credit to make a deposit?

What happens if I don’t use the full amount of my future travel credit?

Any remaining balance from your future travel credit will remain on file up to September 30, 2026. After the expiry date, any unused amount will be forfeited.

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FAQs