Customers are encouraged to consult the destination page on www.travel.gc.ca for the latest travel advice – the Public Health Agency of Canada (PHAC) will continue to adapt advice for travellers based on the latest science available. They should also register with the Government of Canada at www.travel.ca/register prior to travel.
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- Can you tell me if I have the correct proof of vaccination in order to travel?
- How do I know if I qualify as fully vaccinated?
- I have a medical condition. Am I exempt from the mandatory vaccine requirement to travel by air?
- I am booked as part of a group. We earned free travel because we met the minimum booking requirement. If some of my group decide to cancel because they will not meet the mandatory vaccine requirement, will we forfeit our group travel concession?
- I am booked to travel and I am sharing a double room. My travelling companion is not vaccinated and will need to cancel. Do I have to pay a single supplement surcharge?
- I have a travel voucher (or travel credit) that I can no longer use as I will not have the necessary vaccination status to travel. Can I get a refund or transfer my voucher (credit)?
- Do I need to provide proof of vaccination at the time of booking?
- Will local excursions be operating in the destination I am visiting?
- Where can I find out more about COVID-19?
- Does Sunwing offer any COVID-19 insurance to cover me during my vacation?