Find what you're looking for by conducting a search

Is data charged while using the Sunwing mobile app?
Is Wi-Fi required to use the app?
Is there a cost to download the app?
How do I register a booking in the app?
I have travel vouchers from a previous booking that are about to expire. Can I request an extension?
In the event of a complaint or illness or incident at a Sunwing resort, what steps does the company take to investigate the situation?
What can my Destination Representative help me with?
In case of a medical issue prior to travel, does Sunwing offer cancellation protection?
What travel documentation do I require to travel?
I booked the Sunwing Premium Package but never received my vouchers. Where are they?

I have travel vouchers from a previous booking that are about to expire. Can I request an extension?

We understand that sometimes making use of your vouchers prior to their expiry is difficult. If your vouchers are nearing their expiry date and have yet to be used, please contact posttravel@sunwing.ca and we will be happy to review your request.

Find what you're looking for by conducting a search

FAQs