Upon sending your concerns to email@example.com, you will receive an automated acknowledgment to confirm that your correspondence has been received. Please keep a copy of this acknowledgment and your original email for your records. The Customer Relations team works very closely with our vacation partners to ensure that all necessary information is gathered prior to responding to your claims. Unfortunately, at times this process can take longer than anticipated, which could result in delays in our response time. In urgent circumstances our Sales Centre team can assist you with a follow up. You may reach them at 1-877-SUNWING.
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- How do I submit a post-travel complaint or feedback?
- Sunwing mobile app terms and conditions
- Is data charged while using the Sunwing mobile app?
- Is Wi-Fi required to use the app?
- Is there a cost to download the app?
- How do I register a booking in the app?
- How can I make free calls in the app?
- What are the benefits of downloading the Sunwing app?
- I have travel vouchers from a previous booking that are about to expire. Can I request an extension?
- I submitted my concerns to Customer Relations, but I haven't heard back yet. How do I find out when I will receive a response?