FAQs

• I had a great Sunwing vacation and would like to tell you about it. Whom do I contact?
• Do I need to flag my illness at customs on the return home?
• How do I contact Sunwing if I have a concern or issue that I would like to raise after my trip has concluded?
• Is there a way I can speed up the resolution time of my post travel complaint?
• If I don't want to put my concerns in writing, can I speak with a Customer Service Representative.
• I submitted my concerns to Customer Relations, but I haven't heard back yet. How do I find out when I will receive a response?