Your Sunwing representative will provide their contact details at the welcome briefing which is held within 24 hours of your arrival. You can also contact your Sunwing Representative from the Sunwing App. A 24 hour contact number is also included on your e-documents. If travelling to one of our U.S. destinations or within Canada, please contact us toll free at 1-877-786-9464 Mon.-Fri. 8:30am to 12:00 midnight, Sat-Sun 8:00 am to 8:00 pm (all times shown are either Eastern Standard Time or Eastern Daylight Savings Time). Please do not wait until you return home to voice your concerns, as this does not give provide us with an opportunity to make things right for you while you are on vacation.