Standards of living and conditions with respect to the provision of utilities, sanitary services, and the grading of services such as hotel accommodation vary considerably from one country to another. In other countries, the uninterrupted supply of water and electricity, local health conditions, levels of security, and standards of food and beverages may differ from those enjoyed at home.
While the standard of accommodations, amenities, and services differ between countries, you should expect your resort to be comfortable, clean, safe, and secure. If this is not the case, you should speak to your Sunwing Representative in your hotel or by using the Sunwing App so that we can address the issue.