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Is data charged while using the Sunwing mobile app?
Is Wi-Fi required to use the app?
Is there a cost to download the app?
How do I register a booking in the app?
I have travel vouchers from a previous booking that are about to expire. Can I request an extension?
In the event of a complaint or illness or incident at a Sunwing resort, what steps does the company take to investigate the situation?
What can my Destination Representative help me with?
In case of a medical issue prior to travel, does Sunwing offer cancellation protection?
What travel documentation do I require to travel?
I booked the Sunwing Premium Package but never received my vouchers. Where are they?

Where do I find my tickets?

Your electronic documents are available on our website within 28 days of departure. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website.

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FAQs