Hotel requests such as room location and bed type preferences etc. must be made at the time of booking. Sunwing will pass along all special requests to our hotel partners. Please Note: Every effort is made to meet your special requests; however, many are subject to availability and they cannot be guaranteed. We work closely with our hotel partners to meet all of our passenger requests.
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- Which destinations have been affected by Hurricane Irma?
- How do I request a cancellation of my vacation and receive a full refund due to Hurricane Irma?
- How can I request a new vacation option if I am impacted by the Hurricane?
- How do I submit a post-travel complaint or feedback?
- How do I help with humanitarian aid?
- How do I find out the status of my refund?
- I have a future travel booking for a destination affected by Hurricane Irma. What are my options?
- How do I confirm the whereabouts or wellbeing of a friend or family member?
- What is the status of a specific destination, flight, or hotel?
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