It’s important to us to do everything possible to get your vacation started as soon as possible. Sometimes, airlines do experience delays due to a number of reasons. The most common being weather, aircraft mechanical checks, airport congestion or the late arrival of the previous flight. Regardless, you can rest assured that we and our travel service partners are doing everything we can to minimize your delay. The safety and security of the passengers and employees is the airline’s number one concern.
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FAQs
- Which destinations have been affected by Hurricane Irma?
- How do I request a cancellation of my vacation and receive a full refund due to Hurricane Irma?
- How can I request a new vacation option if I am impacted by the Hurricane?
- How do I submit a post-travel complaint or feedback?
- How do I help with humanitarian aid?
- How do I find out the status of my refund?
- I have a future travel booking for a destination affected by Hurricane Irma. What are my options?
- How do I confirm the whereabouts or wellbeing of a friend or family member?
- What is the status of a specific destination, flight, or hotel?
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