Contact us

Need help or have a question? 1-877-786-9464

Recorded flight departure/arrival information 1-877-978-6946 for Sunwing Airlines

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Relay Services

Contact 1 800 855-0511 (Voice to TTY) OR 711 (TTY to Voice) for an operator service that allows people who are deaf, hard–of–hearing, speech-disabled, or deaf-blind to place calls to standard telephone users via a keyboard or assistive device. Can be used to communicate with Sunwing.

Please note there’s a travel advisory in effect due to the COVID-19 virus. To learn more about your options click here.

Check our FAQs as you may find the information you’re looking for.

FAQs Travel Requirements Airline travel information

We are here to help you.

Submitting a claim for compensation under the Canadian Air Passenger Protection Regulations regarding a Sunwing Airlines flight delay or flight cancellation?

Delays or cancellations must be for Sunwing Airlines flights to or from Canada, advised within 14 days of departure. Submit your claim.

Accessibility, mobility or a disability?

If you had a problem related to accessibility, mobility, or a disability while at the airport or during your flight, submit your claim.

Questions, complaints or appreciation?

We'd love to hear from you. Please send us your feedback.

Sunwing Vacation stores

275 Hays Blvd, Oakville
In the Walmart Oakville plaza

View map Call 905-842-4999

Mon - Fri: 09:00am – 5:00pm EST Sat: 9:00am – 5:00pm Sun: Closed Thursdays 9am to 7pm

#102-50 Peel Centre Dr, Brampton
Bramalea City Centre

View map Call 905-846-4622

Mon - Fri: 9:00am – 8:00pm Sat: 9:00am – 5:00pm Sun: 11:00am – 5:00pm

Sunwing Vacations

27 Fasken Drive
M9W 1K6, Toronto, Ontario

Mon - Fri: 9:00am – 9:00pm EST Sat: 9:00am – 6:00pm Sun: 9:00am – 6:00pm

Vacances Sunwing

100-3105 Place Louis-R.- Renaud
Laval, Québec
H7V 0A3 Canada

Sales centre Toronto
Tel : 1-877-786-9464

Mon - Fri: 8:00am – 12:00am EST* Sat & Sun: 9:00am – 6:00pm *

Groups Toronto

Mon - Fri: 9:00am – 7:00pm EST*

Administration
Tel : 514-871-1319 / 1-866-722-8066
Fax : 514-807-8563

Mon - Fri: 9:00am – 5:00pm EST*

Sales centre Montreal

Mon - Fri: 9:00am – 9:00pm EST* Sat & Sun: 9:00am – 6:00pm *

Groups Montreal

Mon - Fri: 9:00am – 5:00pm EST*

*No service in person due to the COVID restrictions; please contact us.

Before you leave home, download our Sunwing app.

Available for free at

Download on the App Store

Get it on Google Play

Or Call: From USA/Canada 1 877 SUNWING

From all other destinations please refer to your e-document