At Sunwing, we believe in being with you every step of the way. From the time you book with us, to when you step onboard the plane and throughout your vacation we work hard to ensure that your overall experience exceeds your expectations. Delivering a consistently high quality standard of customer care, enhancing our clients' overall enjoyment of their vacation and observing our corporate social responsibility in the destinations we serve as a travel company are all of paramount importance to us.
Offering an unparalleled customer experience
At Sunwing, we believe that your vacation should be as unique and as memorable as you are. That's why we provide a host of ancillary services such as room upgrades, seat selection, and carefully-selected excursions that can be added on to enhance your overall experience. We believe in delivering customer service that is second to none and that your time away with us should be carefree. Available 24/7 customers may also benefit from our app that offers free calling back home from most destinations, easy access to booking ancillary services and more. The app is also available to connect with your representative at the touch of a button.
Observing our corporate social responsibility
Our commitment to corporate social responsibility is reflected by the work of the Sunwing Foundation that seeks to support and develop youth education projects in the communities where Sunwing operates in the form of project funding or the transport of humanitarian aid.
Delivering excellent customer care
We believe our customers' journeys begin the moment they arrive at the airport and are committed to assisting them throughout the entire duration of their time away with us. Our Sunwing Representatives offer high quality care in destination to ensure our customers’ needs are always met and destination representatives are reachable 24/7.